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Contact Info

Acme Naila, House 941, Av 02 Road 14, Mirpur DOHS, Dhaka 1216, Bangladesh

+88 09639268128

support@hostorbis.com

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Service Contract

Hostorbis Service Contract Where the content states: “We” “Us” or “Our” includes Hostorbis or any celebration acting on Hostorbis’s implicit commands. “You” or “Your” or “Reseller” or “purchaser” or “purchaser” includes the character shopping the offerings of any party appearing at the client’s commands. “Member” consists of the patron of services and any celebration appearing on the customer’s commands. “The Registrant” is the character applying for a website call or any birthday party acting on the Registrant’s instructions. “The Registry” refers to the applicable domain names Registry. “Server” manner the laptop server gadget in connection with the availability of the Services. The “Web Site” method is the vicinity at the Server allocated using us to you to be used through you as a domain on the Internet. “TOS” consists of this settlement. Hostorbis reserves to alter this coverage at any time, effective upon posting the amendment to this URL: https://hostorbis.com/terms-conditions. In attention to the mutual covenants herein, the parties conform to the subsequent, which shall apply at some point in the term of this settlement. By any portion of Hostorbis’s service, you are to this service settlement on this report.

This file is the settlement between you and Hostorbis.

Delivery of Services

Immediately upon a successful charge, you will get a hold of an automated receipt from our systems. Please print and hold a copy of this and preserve it in a secure region for destiny reference. Your unique consumer username will be on this receipt and have to be used for an inquiry to Hostorbis. Please notice that we aim to deliver all goods as quickly as signup is complete. If we are able to be unable to stick to this you’ll be informed through e-mail or phone or each. Payment could be deducted whilst offerings are introduced. All orders are added electronically through email, if you have any questions about your order please contact us at support@hostorbis.com

Our buying and selling hours are 365 Days a Year, 24/7. Normally we will reply within 1 hour of receiving your inquiry. The offerings available on this website are difficult to each export and or import regulations. Please check policies within the country you’re in to see if these products are allowed for import into your country.We will no longer add prices to customers using both VISA and MasterCard card schemes. The final charge could be equal irrespective of the price technique

Refund Policy

If you’re unhappy with any element of our provider, please contact our support department who will try to rectify the scenario. If the hassle cannot be constant and you are sad with the carrier you’re entitled to a refund within 30 days. There aren’t any refunds beyond the 30 days.

Refunds aren’t to be had for .COM .NET .ORG, or every other domain, SSL Certificates, Domain Transfer fees, Domain Transfer Out charges, or some other products or services provided via Hostorbis via different agencies. No refunds are provided for VPS or Dedicated servers under any circumstances.No refunds could be made if we terminate your website hosting or different offerings because of a violation of our Acceptable Use Policy or another violation of our Terms and Conditions, besides as can be supplied therein. This no longer affects your statutory rights.

Credit in your account cannot be refunded and ought to be used for purchases and renewals. Setup expenses are non-refundable. Accounts bought under merchandising, with or without a promo code, are excluded from the 30-day money lower back assured. Any finances sent to Hostorbis that are in excess of the quantity owed can only be reimbursed in credit and can’t be refunded.

SLA Conditions

If your service drops below 99. 9% uptime in any given month you’ll be credited with one loose month. This should be claimed within 7 days of our tracking dropping underneath this degree. Any deliberate preservation work is except from this guarantee and can be ignored. Dedicated servers currently do not have any SLA. Uptime level is calculated with the aid of our status page and monitors most effectively.

Free Domain Conditions

A free domain call could be registered for you with a top-class web hosting bundle whilst you may pay yearly. Only one domain will be registered freed from charge per account. Website hosting period of three months, after which you’ll be unfastened to transfer the area to every other host should you want. The area also won’t be transferred to every other patron for the duration of this time. If you cancel your website hosting before the three-month paid period Hostorbis reserves the proper to cancel or resell your area. The provide applies to.Com, .Net, .Biz domain names only.

Affiliates

Affiliates might not mask, cover, or modify the affiliate hyperlink. It must be used as displayed within the patron area. You won’t junk mail or promote it in areas or sections of websites that breach the guidelines of the displaying web page. Doing so will bring about the hyperlink being mentioned.

Web Hosting

These Terms of Service and Acceptable Use Policies (“Terms and Policies”) are an essential part of your relationship with Hostorbis. By the usage of your Hostorbis account, you agree to all the Terms and Policies set out on this record.

General Terms and Policies

The Service is supplied to authorized men and women or organizations (referred to in this report as “Subscriber” or “you”). Any use of the carrier is subject to any restrictions listed beneath. By using the Service, you settle to be certain using all of these Terms and Policies. If you do now not conform to be sure through these Terms and Policies, you ought to cancel your account straight away and might not thereafter use or try and use the Service. Coverage – If you’re a character Subscriber, those Terms and Policies follow to all persons who advantage get admission through your account. If you are a business Subscriber, those Terms and Policies follow to all of your employees, dealers, and/or clients. In both examples, a violation of these Terms and Policies by using all people the use of your account could be dealt with as a violation by using you.

Prices and Charges – Hostorbis affords the usage of cPanel and area control panels to you free of charge, however, if via misuse or abuse of your component we incur any expenses, we reserve the proper to skip those charges directly to you. Term – The Service is furnished to you for as long as you desire to apply it, but we withhold the proper to terminate the service in case you use it in a way that violates the terms of use. Backups – Hostorbis takes everyday backups and backups aren’t assured. These backups are strictly for our personal use in case of a server failure. Hostorbis recommends that clients back up their information to their personal computers or storage servers. Clients are accountable for their statistics. We do fee $10/one time for backup recuperation. Suspended or Terminated Account Backups – If you want a backup for a suspended account, you want to pay a $20/one-time charge. We keep terminated account backup for thirteen days most effectively. The recuperation price is $20/one-time depending on the backup availability. Note: We do not provide any guarantee on terminated account backup.

Grounds for Suspension and Termination

You agree to comply with those Terms and Policies. Any violation of either, those Terms and Policies or the alternative regulations, rules, or regulations referred to above may additionally function purpose for Hostorbis to drop or terminate your account. You agree that Hostorbis has the proper, without or with observation, to suspend or terminate your account upon the first or next prevalence of any of the following

* Using the Service in a manner, which constitutes a violation of any relevant statute, law, court docket order, tariff, law, or treaty (along with, but no longer restricted to, intellectual assets, communications, privateness, criminal and global regulation)

* Hosting websites committed to pornography or grownup content.

* Using the Service in a manner intended to abuse or violate the privateness or property rights of others, which includes but is not constrained to sending of unsolicited bulk e-mail (“spamming”); this ground for suspension or termination is cut loose and further to the fees as a way to result from such activity. You agree to pay a smooth-up charge of $50 per hour if any of our server IP addresses seem on a blacklist due to unsolicited mail out of your account.

* Using your web hosting as a file or photograph website hosting provider.

* Using the Service in a try to interrupt protection, or that allows you to surely damage the security of any PC network (inclusive of the Service itself), or to get admission to an account, message, or document that no longer belongs to you.

* Using your account as a backup carrier. All files have to be a part of your website and have to be connected to your account. Dedicated server clients are exempt from this.

* Using the Service in one of these manners as to forge or misrepresent headers, addresses, or different identities in e-mail or websites, or the use of some other method to cover the sender’s identification or location. This includes the website hosting of Proxy Server programs.

* Uploading, linking to, or storing warez, cracks, or different pirated software.

* Assisting in or at once dispensing copyrighted cloth.

* Excessively using the Service in this kind of way to restrict the bandwidth available to others.

* Providing faux or incomplete touch info, along with the call, postal code, and telephone number.

* Using the Service to perform server programs, which include, however no longer limited to mail servers, IRC servers, sports servers, FTP servers, Web servers, or streaming audio/video servers.

* Using the Service for unauthorized relays via any 0.33 party structures.

* Attempting, in any way, to intervene with or deny provider to any user or any host on the Internet.

* Performing a chargeback on any transactions past or gift will result in account suspension till resolved. If a chargeback is issued we reserve the right to put off your account and deny any future commercial enterprise.

* Using the Service for mail bombing, which includes any instance where multiple messages are sent to a selected destination to render the recipient and/or the electronic machine serving that recipient dysfunctional.

* Using the Service to feature or attempt to add addresses to any mailing listing (yours or a third birthday celebration’s) without the explicit effective consent of the addressee(s).

* Attempting to cancel, supersede, or otherwise intrude with email apart from your very own.

* Engaging in harassment, whether or not through language, frequency, or size of messages, both with email or internet site content material.

* Using the Service to interact in syn flood attacks, which are described as overburdening a recipient computer system through sending an excessive volume of spurious statistics that effectively impedes or disables the capability of the recipient device(s), or any other strategies of denial-of-carrier attacks.

* Using the carrier to host phishing content material.

* Furnishing false facts for your signal-up form, agreement, or online utility, which includes offering fraudulent credit score cards or other price statistics.

* No bill credit score will be given for a length of suspension. In the event of termination of your use of the Service below this phase, Hostorbis may at its sole discretion preserve all or any amounts you’ve been paid for use of the Service as liquidated damages for your moves.

* Security – You agree now not to get admission to or try to get admission to non-public areas of the Service. You agree to notify Hostorbis as quickly as you emerge as aware of an unauthorized use of your account and/or any breach or attempted breach of protection on the Service.

* Intellectual Property – Hostorbis does now not adopt to take a look at or evaluate messages, files, or other substances, that might be available through, bypass through, or reside at the Service. Complaints regarding alleged copyright infringement may be despatched to abuse@hostorbis.com

* Continuing a specific identity of the allegedly infringing fabric and the region(s) on Hostorbis facilities wherein the substances are to be located. Upon receipt of such written notice, Hostorbis will expeditiously put off or block admission to the allegedly infringing material, and provide notice to the person who had posted that cloth. If Hostorbis receives a notification from that character indicating that the declaration of infringement changed based totally upon mistake or misidentification, Hostorbis will send you a replica of that notification. Unless you notify Hostorbis of the appropriate court docket motion to restrain the alleged infringement, the challenged cloth will then be restored or different sensible made reachable again.

* Liability – You agree that use of the Service is at your very own risk. Except for records, merchandise, or offerings honestly recognized as being furnished with the aid of Hostorbis, neither Hostorbis nor any of its associate controls, affords, operates, or is in any manner answerable for any information, products, or services reachable through the Service. Hostorbis neither endorses nor is responsible for the accuracy of third-birthday celebration material(s), and you compromise that Hostorbis isn’t chargeable for any loss or harm as a result of your use of, or reliance on, such fabric(s). You understand and agree that you have sole obligation on your posting of any information or cloth to any web page or newsgroup on the Internet, along with however no longer constrained to postings to Web sites, whether dwelling on an Hostorbis device or no longer, postings to newsgroups, and participation in any on-line chat sessions. You conform to indemnify and keep innocent Hostorbis its personnel, and other customers and subscribers from and towards any claims, losses, prices, liability, damages, or expenses bobbing up your postings.

* You agree that, must you use the Service to ship or obtain voice communications, Hostorbis isn’t appearing as a telecommunications provider or smartphone, that there’s no illustration made by way of Hostorbis as to the suitability of the Service for such use, and that each one danger of connection, transmission nice, and accuracy of communications is purely on you, and that Hostorbis has no liability of any type for the failure or loss of quality of such use of the Service.

* You agree to be responsible for any damages or lack of provider which ends up in damages to Hostorbis as a result of any spamming or different violations of Section 5 above. These damages include, but aren’t confined to, system shutdowns, retaliatory attacks or facts flooding, and loss of peering preparations. You agree that Hostorbis may also pursue such claims against you in Court.

* You agree that during no event will Hostorbis have a financial legal responsibility to you.

* Warranty – Hostorbis MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF TITLE, NON-INFRINGEMENT, AND WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SERVICE, OR ANY SOFTWARE OR OTHER MATERIAL AVAILABLE THROUGH THE SERVICE, REGARDLESS OF WHAT YOU MAY HAVE TOLD Hostorbis ABOUT YOUR INTENDED USE OF THE SERVICE. NO ORAL ADVICE OR INFORMATION GIVEN BY Hostorbis OR ITS EMPLOYEES SHALL CREATE A WARRANTY OR OTHERWISE ALTER THE PROVISIONS OF THIS SECTION.

* THE SERVICE AND ANY SOFTWARE PROVIDED TO YOU BY Hostorbis ARE PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS; Hostorbis DOES NOT WARRANT THAT THEY WILL BE ERROR-FREE AND/OR UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED. Hostorbis DOES NOT GUARANTEE THE SECURITY OR BACK-UP OF ANY OF YOUR DATA WHICH MAY BE STORED ON THE SERVICE.

Resource Usage

Use 10% or greater of machine resources for longer than 60 seconds. Several sports would cause such troubles; those include CGI scripts, FTP, PHP, HTTP, etc. 25% of system resources are allowed on Turbo hosting only. Run any sort of interactive actual-time chat packages that require server assets. Remotely-hosted offerings are fully allowed. Run stand-by myself, unattended server-aspect methods at any factor in time at the server. This consists of any daemons, consisting of IRCD. Run any software that interfaces with an IRC (Internet Relay Chat) network. Run any bit of torrent software, tracker, or client. Run Rapidleech plug mod. Participate in any record-sharing/peer-to-peer activities Run any gaming servers which includes counter-strike, half-existence, battlefield1492, and so forth Run cron entries with intervals of less than 15 minutes You may additionally create your backup of your account from your manage panel however those can also simplest be stored for as much as 7 days. Please download records to a local supply and do away with them from your account.

VPS CPU Usages:

The client concurs no longer to run any procedures on his or her VPS that create a CPU load above 0.9 on the VPS for a prolonged time frame or which cause an excessive CPU load on the host node for a prolonged period. In different phrases, the purchaser concurs now not to use the equivalent of a complete center for him or herself for an extended period. Disruptive CPU utilization may result in a reboot, shutdown, or suspension of the VPS irrespective of the time-lapse.

Content

You understand and agree that facts and get the right of entry to be available through the Service may additionally include arguable, sexually express, or other fabric that can be offensive to you or customers for whom you’re accountable. Hostorbis has no duty for or control over such substances, and you are taking sole obligation for the use of any to-be-had screening software program or other methods of restricting access (mainly inclusive of the admission to minors) to any fabric you can discover objectionable.

Disputes

You agree that any dispute between you and Hostorbis arising out of your use of the Service on in any way based upon your subscription to and/or use of the Service which can’t be resolved between you and Hostorbis can be submitted via the aggrieved birthday celebration for binding arbitration under the auspices of the Bangladeshi law and International Law.

Governing Law

These Terms and Policies are ruled in all respects below Bangladeshi legal guidelines and International Laws

Cancellation Procedure

Cancellation requests have to be submitted through the customer vicinity. To try this, click on the icon subsequent to the bundle you want to cancel then press ‘Request Cancellation’. You need to then entire and submit the shape. Choosing a right-away cancellation means your provider will be terminated within 24 hours of filing the form. It is your responsibility to ensure any PayPal subscriptions you have set setup are cancelled. No different varieties of cancellations are widespread. Cancellations must be submitted earlier than the invoice for that billing cycle is due. Failure to accomplish that will bring about the invoice being due. Cancellation requests can most effectively be submitted if the account has no due invoices. Dedicated server cancellations ought to be submitted at least 15 days before the renewal date or you’ll be charged for the next billing duration.

Resellers

Resellers can also use their website for personal use or to sell to their very own clients. Resellers cannot host unfastened debts under any situation.

Transfer

Free transfer simplest relevant for cPanel to cPanel transfer. For any guide transfer charge is $10/one time. For more information please take a look at the switch policy We will switch as much as 30 debts free of rate for the Reseller. Each account thereafter is charged at $1 every. For VPS or Dedicated Servers, root-to-root transfer is free and there is no account transfer limit. Non-Root Root switch restriction is 30 money owed, thereafter is charged at $1 every

Discount Vouchers

Only one voucher may be used in line with the transaction. If the order fee is decreased than the cost of the voucher, the final amount is misplaced. Discount vouchers are restricted to 1 in keeping with a patron. Vouchers may be redeemed in opposition to the purchase of any Shared, Reseller, or Dedicated provider.

Account Payments:

If a shared/reseller account has an overdue invoice, we can carry out the following actions.
1-three Days – No Action Taken
4 Days – Accounts are suspended
7 Days – Late Fee Added
30 Days – Accounts will be terminated.
There might be a $20.00 charge to reinstate bills that have been suspended/terminated.

If a VPS has an overdue invoice, we will perform the following actions.

1-three Days – No Action Taken
Four Days – Accounts are suspended
7 Days – Accounts are terminated
Dedicated servers might be suspended as quickly as an invoice is past due.

Over usages:

Per GB Disk area over usages fee $1 Per 10 GB Bandwidth over usages charge $2

Amendments

These Terms and Policies may be amended in any respect at any time through Hostorbis upon the posting of the amended Terms and Policies on the phrases of use section of the Service. Your endured use of the Service could be deemed consent to the sort of amended Terms and Policies. If you do no longer desire to retain to use the Service as a result of this type of amended Terms and Policies, you could offer word of your wish to terminate your use of the Service to Hostorbis